MEET OUR STAFF:
TECHNICIANS AND STAFF OF
NORTHERN VALLEY ANIMAL CLINIC

Lyndsey: Patient Care Manager/Kennel Manager

Lyndsey Lyndsey graduated from Rochester Community and Technical College in 2005. She joined Northern Valley Animal Clinic in August 2007 as our lead Certified Veterinary Technician. In 2011, she also became manager of our boarding facility. Lyndsey’s favorite aspects of her job are emergency medicine, surgery, and client education. When not at the clinic, Lyndsey enjoys outdoor activities with her husband, daughter, and son, along with her six dogs (Sara, a Lab mix; Peaches, a mini dachshund; Charlie, shepherd/corgi mix; Captain, a golden retriever; Annie, pit bull mix; and Lola, a pit bull) and two cats (Jewel, a three-legged white domestic shorthair, and Pumpkin, a one-eyed orange domestic shorthair).

Amy: Certified Veterinary Technician

Amy Amy joined Northern Valley in June 2012. She graduated from the Minnesota School of Business with an AAS in veterinary technology. She enjoys assisting in surgery, client education, and laboratory analysis. Almost all of her free time is spent with her black Lab, Edie. They enjoy running, boating, and being outdoors.

Lisa: Certified Veterinary Technician

Lisa Lisa obtained her AAS degree in veterinary technology from Rochester Community and Technical College in 2007 and joined Northern Valley Animal Clinic in August 2008. Lisa assists our veterinarians with surgical procedures, laboratory analysis, radiology, and nursing techniques. She is also enrolled in college in the process of obtaining a BS degree in environmental science. In her spare time, Lisa enjoys being outdoors, hunting, fishing, and being entertained by her cat, Cheeba; German shorthair pointer, Blazer; border collie, Patch; and a pair of chinchillas, Neo and Kiki.

Jessica: Certified Veterinary Technician

Jessica Jessica is a 2005 graduate of Ridgewater College and holds an AAS. She joined the Northern Valley Animal Clinic staff in August of 2005, and assists our doctors with laboratory analysis, radiology, dentals, patient nursing care and client education. When not at NVAC she likes to garden both inside and out, fishing, motorcycling, painting, and drawing.

She shares her house with kitties Ollie and Penelope, bunny Petunia and fish Herald.

Ashley: Veterinary Technician

Ashley Ashley joined Northern Valley in June 2013 after newly graduating with her AAS degree from Rochester Community and Technical College. Her favorite parts of the job are greeting clients, assisting in radiology, and prepping surgical patients. Ashley has two pets of her own Kahlua (a pitbull-lab mix) and a kitty named Moonshine. In her spare time she enjoys reading, biking, playing with her pets, and watching movies.

Carrie: Veterinary Technician

Carrie Carrie graduated from Rochester Community & Technical College in 2008 earning her AAs in veterinary technology. She lived in North Dakota for four years and moved back home to Rochester after her daughter was born. She joined NVAC in June 2013 and enjoys all aspects of her job, mostly surgeries, nursing care, laboratory analysis & client education. Carrie enjoys spending time outdoors, camping, boating, snowmobiling, and spending time with her family and her two cats, Phoebe & Chandler.

Kim: Office Manager

Kim Kim became one of our patient/client coordinators in October 2000. She takes care of office administration, including, but not limited to, accounting, customer care, appointment scheduling, and triaging phone calls. Kim enjoys spending her time away from the office riding motorcycles, spending time with her husband, and snuggling with their three dogs, Poncho, a shepherd/Lab mix; Brock, an Anatolian shepherd; and Lulu, a Pug.

Ciara: Patient/Client Coordinator

CiaraCiara started with Northern Valley Animal Clinic the end of January 2015, as one of our Patient/Client Coordinators. She handles customer care, appointment scheduling, and triaging incoming calls. Aside from her time spent at Northern Valley, Ciara also enjoys spending time at home with her family and their animals, 2 dogs, Mama (Pit Bull), and Rocky (Husky/Pit bull Mix) and 4 cats, Jellybean, Napoleon, Kipland and Scarface (All Domestic Short Hair!). When it isn’t Minnesota winter, Ciara and her family enjoy time outside doing yard work, having bon fires, grilling, and almost any other activity that can be enjoyed outside!

Shelby: Patient/Client Coordinator

Shelby Shelby joined Northern Valley Animal Clinic in May of 2016. Her duties include: customer care, appointment scheduling, and triaging phone calls. In Shelby's free time she enjoys working on Volvo cars and snugging with her four cats: Baby, Pippen, Slippers, and Mittens.

“I love when my dog Cash and I walk in the door and everyone greets us by name. It means a lot (to both of us! :)), and shows that you all really do care for your patients and guests. You guys are great! Thanks so much for everything!” -C. Johnson

“I chose Northern Valley when I got my first pet due to the extended hours during the week and on Saturdays. That is very helpful considering I work full time. The vets and techs are fantastic. They know my pets by name and are familiar with their medical history even without their charts in hand. All staff are very sweet to my animals.” -M. Moeller

“The vet was so nice and worked so well with Izzy, who is totally paranoid and afraid of other people. I appreciate his time to answer my questions and tell me how to keep Izzy healthy.” -R. Martin

“Thank you to all the wonderful staff of NVAC! You provide wonderful care to us and our owners. This year, we are particularly grateful for your care of Roger—he retrieved over 100 pheasants this season and is at his physical best—despite Addison s and ACL/broken leg—amazing!!!’ -Roger, Noel, Bella & Kiddy” J.&B. Oviatt

“Loved the tech who cut our dogs' nails. She did an excellent job!!! We have been coming to NVAC since 1992. It is so nice that everyone knows us and our pets. We appreciate all you have done for us over the years---esp. those Westie years!!” -C. Parker-Neiss

“The technician was very attentive and made sure to ask about my dog's weight history (we think there must have been an error on the previous visit). Both the vet and tech were accommodating to my dog's quirks (were very gentle with the ears and did not take the rectal temp as she freaks out and was not sick at the time of the visit). They were very kind to her and offered treats with the vaccinations. Even the receptionist made sure to pet her and offer a treat. My dog was not at all traumatized and was as happy as always when leaving. I felt all my questions were answered and I came away with good knowledge of my dog's health (fortunately it was great). I also bought some Heartguard and Frontline as flea and tick season will be upon us soon.” -L. Estes

“Northern Valley is fantastic. The attention and care that my pets and myself have received has been extraordinary, especially when dealing with a deathly ill animal. I really appreciated that the staff paid attention to my concerns and valued my thoughts and observations as we problem solved and determined treatment. I can't help but wonder if we would have had a negative outcome had I been at another vet. Thanks to the great staff for helping treat my kitty!” -M. Moeller

“Always a wonderful experience. Very professional and kind and friendly staff. Thank you! Vladimir had his hair cut by Shannon and she is amazing! She is kind and gentle with our robust pet. She is a brilliant groomer! We LOVE Shannon. Especially Vladimir.” -S. Palmer-Ziolkowski

“I am soooo very happy with Northern Valley Animal Clinic, and I am very grateful for all the care you all have taken care of all the pets we have had. Boozer, Sammy, Dolly, and now Izzy. I feel very confident in her care with you all. Thanks for being there.” -R. Martin

“The whole staff is awesome!!! Been there for/with me & my furkids in good times & in bad. Also, they are wonderful supporters of rescue groups.” -E. Meinecke

“They have treated me with such kindness. I had to put my little man to sleep, my 11-year-old ferret named Sid. Not only were they gentle and caring about the process, they sent me home with a little paw print keepsake. Thank you so much.” -D. Nicole

“Shannon is the best groomer!!” -M. Smith

“The staff were ALL very kind and seemed to truly like and appreciate the animals they were dealing with, they had good empathy with me and also my dear dog, who was their patient. I feel relieved to know that I have found a good "medical home" for my little animal family, at Northern Valley Animal clinic.” -N. Honeychuck

“We really appreciated being able to call at about 11:30 am on a Saturday and being able to be seen at 12:30 pm the same day. Meant a lot to us!” -J. Hill

“There is nothing more important than making sure that your pet is in good hands when it has a medical problem or needs preventative care. The team at Northern Valley Animal Clinic is wonderful and always treats you and your pets with respect. They have the knowledge and dedication to make sure that your furry family member is well taken care of. Every time we take our shelter animals into the clinic, they are always treated with the best of care and compassion. Thank you Northern Valley for all you do for the homeless animals and Paws and Claws!” -T. Johnson

“Dr. McKie really went above and beyond my expectations. I needed to bring my 2 young inquisitive children with me on the night of our cats' visit, and she let my children hear our pets' heartbeats and answered all of their questions even about animals that weren't even present! Thank you to her for giving us such a fun and exciting experience. My kids are still talking about it! Thanks again to all of the staff who made our night with their friendly service and willingness to answer questions!” -T . Tollefson

“Thank you, Thank you for the awesome grooming on my dear Ginger. My wife and I trust no one with our girl. Shannon was kind and warm to her which in turn made us very comfortable leaving Ginger in her care. Gin looked great when we picked her up and she did not seem to mind her ordeal at all. You guys are wonderful and we will be back. Thank you.” -J. Kapinos

“Woof Woof” -from Ginger

“You guys are great!!! I have a dog with lots of issues, and you guys always take good care of us! Thank you!!” -A. Reed