Carrie: Patient Care Manager

Carrie Carrie graduated from RCTC in 2008 earning her AAS in veterinary technology. She lived in North Dakota for four years and moved back home to Rochester after her daughter was born. She joined NVAC in June 2013 and enjoys all aspects of her job, mostly surgeries, nursing care, laboratory analysis & client education. When not at the clinic, Carrie enjoys spending time outdoors, camping, boating, snowmobiling, and spending time with her husband, daughter & son along with her dog Joey and her three cats, Phoebe, Xena, & Louie.

Jessica: Certified Veterinary Technician

Jessica Jessica is a 2005 graduate of Ridgewater College and holds an AAS. She joined the NVAC in August of 2005, and assists our doctors with laboratory analysis, radiology, dentals, patient nursing care and client education. When not at the clinic, Jessica likes gardening both inside and out, fishing, motorcycling, painting, and drawing. She shares her house with kitties Smooshy Smoosh and Penelope and bunny Marigold.

Katie: Certified Veterinary Technician

KatieKatie finished her AAS in Veterinary Technology in 2021. She joined NVAC in August of 2020. She loves seeing the different animals but especially the new puppies and kittens. When not at the clinic, Katie enjoys watching Disney Plus and Hulu and listening to musicals while hanging out with her animals. Katie has two dogs Teddy and Kado along with two rescue cats, Freya and Ivory.

Cy: Certified Veterinary Technician

CyCy finished his AAS in Veterinary Technology in 2021. He joined NVAC in April of 2021. He loves being able to make a difference in the lives of the patients and how great the rest of the staff are. When not at the clinic, Cy enjoys gardening, house plants, cooking, crafting, fishing, camping and enjoying wildlife. Cy has 4 hermit crabs (Diego, Buzz, Sid and Sasha), two rabbits (Angel & Forrest) as well as a rescue kitty Jack.

Lisa: Certified Veterinary Technician

Lisa Lisa obtained her AAS degree in veterinary technology from Rochester Community and Technical College in 2007 and joined NVAC in August 2008. Lisa assists our veterinarians with surgical procedures, laboratory analysis, radiology, and nursing techniques. She is also enrolled in college in the process of obtaining a BS degree in environmental science. When not at the clinic, Lisa enjoys being outdoors, hunting, fishing, and being entertained by her cat, Cheeba, her dogs Blazer, Dickey, Hazel and Sky along with a pair of chinchillas, Neo and Kiki.

Danielle: Veterinary Assistant

Danielle & WillowDanielle joined NVAC in 2020. Since joining the team, she now knows that working with animals is the career she wants. She enjoys all the different animals that come in and being able to take care of them every day. When not at the clinic, Danielle loves to hang out with family and friends.

Sierra: Veterinary Assistant

Sierra Sierra finished her AAS in Veterinary Technology in 2019. She transferred to NVAC in July of 2022. She loves working with all the animals. When not at the clinic, Sierra enjoys crafting, fishing, and watching shows/movies on Hulu, Netflix and Disney +. Sierra has one rescue cat, Luffy.

Alicia: Veterinary Assistant

Alicia Alicia joined NVAC in May of 2022. She has always had a love and compassion for all animals and is very grateful to be working so closely with them. She is a former Disney Cast Member and tries to visit Orlando, Florida when she can. When she’s not at the clinic, Alicia loves to sing, play her guitar, and rewatch her favorite sitcoms. Alicia has two cats at home, Sebastian and Cora, and spoils them rotten with toys.

Hope: Veterinary Assistant

Alicia Hope joined NVAC in January of 2023 and has an animal science bachelor’s degree from the University of Minnesota. She enjoys meeting so many people who care so much about their pets. When not at the clinic, Hope loves to hike, read and watch movies. She has two cats (Boo and Goose).

Beth: Patient/Office Manager

BethBeth earned her AAS in Animal Health from the UMW. She joined NVAC in 1999 as a groomer, vet tech and front office until she took a 15-year sabbatical and is now happy to be back on the team. She enjoys getting to spend time with all of the pets as well as the circle of great people at the clinic. When not at the clinic, Beth enjoys motorcycle rides with her husband, driving her Jeep and photography. Beth has six household cats Bubba, Linda, Patricia, Phoebe, Tank and Tom and several outdoor cats on the acreage.

Alissa: Groomer

AlissaAlissa has over 20 years of experience in the pet industry and grooming. She joined NVAC in January of 2007. She likes working here with a supportive staff and professional environment. When not at the clinic, Alissa raises and shows rabbits and is a licensed judge. She also continues to educate herself in grooming. Alissa has two Australian Shepherds, Linc and Rori, a Doodle named Mario, two cats named Lou and Clara and an African Grey named Grey Bird.

“I love when my dog Cash and I walk in the door and everyone greets us by name. It means a lot (to both of us! :)), and shows that you all really do care for your patients and guests. You guys are great! Thanks so much for everything!” -C. Johnson

“I chose Northern Valley when I got my first pet due to the extended hours during the week and on Saturdays. That is very helpful considering I work full time. The vets and techs are fantastic. They know my pets by name and are familiar with their medical history even without their charts in hand. All staff are very sweet to my animals.” -M. Moeller

“The vet was so nice and worked so well with Izzy, who is totally paranoid and afraid of other people. I appreciate his time to answer my questions and tell me how to keep Izzy healthy.” -R. Martin

“Thank you to all the wonderful staff of NVAC! You provide wonderful care to us and our owners. This year, we are particularly grateful for your care of Roger—he retrieved over 100 pheasants this season and is at his physical best—despite Addison s and ACL/broken leg—amazing!!!’ -Roger, Noel, Bella & Kiddy” J.&B. Oviatt

“Loved the tech who cut our dogs' nails. She did an excellent job!!! We have been coming to NVAC since 1992. It is so nice that everyone knows us and our pets. We appreciate all you have done for us over the years---esp. those Westie years!!” -C. Parker-Neiss

“The technician was very attentive and made sure to ask about my dog's weight history (we think there must have been an error on the previous visit). Both the vet and tech were accommodating to my dog's quirks (were very gentle with the ears and did not take the rectal temp as she freaks out and was not sick at the time of the visit). They were very kind to her and offered treats with the vaccinations. Even the receptionist made sure to pet her and offer a treat. My dog was not at all traumatized and was as happy as always when leaving. I felt all my questions were answered and I came away with good knowledge of my dog's health (fortunately it was great). I also bought some Heartguard and Frontline as flea and tick season will be upon us soon.” -L. Estes

“Northern Valley is fantastic. The attention and care that my pets and myself have received has been extraordinary, especially when dealing with a deathly ill animal. I really appreciated that the staff paid attention to my concerns and valued my thoughts and observations as we problem solved and determined treatment. I can't help but wonder if we would have had a negative outcome had I been at another vet. Thanks to the great staff for helping treat my kitty!” -M. Moeller

“Always a wonderful experience. Very professional and kind and friendly staff. Thank you! Vladimir had his hair cut by Shannon and she is amazing! She is kind and gentle with our robust pet. She is a brilliant groomer! We LOVE Shannon. Especially Vladimir.” -S. Palmer-Ziolkowski

“I am soooo very happy with Northern Valley Animal Clinic, and I am very grateful for all the care you all have taken care of all the pets we have had. Boozer, Sammy, Dolly, and now Izzy. I feel very confident in her care with you all. Thanks for being there.” -R. Martin

“The whole staff is awesome!!! Been there for/with me & my furkids in good times & in bad. Also, they are wonderful supporters of rescue groups.” -E. Meinecke

“They have treated me with such kindness. I had to put my little man to sleep, my 11-year-old ferret named Sid. Not only were they gentle and caring about the process, they sent me home with a little paw print keepsake. Thank you so much.” -D. Nicole

“Shannon is the best groomer!!” -M. Smith

“The staff were ALL very kind and seemed to truly like and appreciate the animals they were dealing with, they had good empathy with me and also my dear dog, who was their patient. I feel relieved to know that I have found a good "medical home" for my little animal family, at Northern Valley Animal clinic.” -N. Honeychuck

“We really appreciated being able to call at about 11:30 am on a Saturday and being able to be seen at 12:30 pm the same day. Meant a lot to us!” -J. Hill

“There is nothing more important than making sure that your pet is in good hands when it has a medical problem or needs preventative care. The team at Northern Valley Animal Clinic is wonderful and always treats you and your pets with respect. They have the knowledge and dedication to make sure that your furry family member is well taken care of. Every time we take our shelter animals into the clinic, they are always treated with the best of care and compassion. Thank you Northern Valley for all you do for the homeless animals and Paws and Claws!” -T. Johnson

“Dr. McKie really went above and beyond my expectations. I needed to bring my 2 young inquisitive children with me on the night of our cats' visit, and she let my children hear our pets' heartbeats and answered all of their questions even about animals that weren't even present! Thank you to her for giving us such a fun and exciting experience. My kids are still talking about it! Thanks again to all of the staff who made our night with their friendly service and willingness to answer questions!” -T . Tollefson

“Thank you, Thank you for the awesome grooming on my dear Ginger. My wife and I trust no one with our girl. Shannon was kind and warm to her which in turn made us very comfortable leaving Ginger in her care. Gin looked great when we picked her up and she did not seem to mind her ordeal at all. You guys are wonderful and we will be back. Thank you.” -J. Kapinos

“Woof Woof” -from Ginger

“You guys are great!!! I have a dog with lots of issues, and you guys always take good care of us! Thank you!!” -A. Reed